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Delivery Information

Christmas Delivery 2019

Not relying on Santa to get your parcel to you on time? Try us! We deliver to customers based in the UK, USA and Canada, countries of the EU, Australia, New Zealand and many other worldwide countries.

Here at we offer a number of shipping services to ensure you get your parcel, when you want it.

If you would like your order to be with you in time for Christmas, the dates below are the latest possible dates you can place your order using the various shipping methods we have available. However to avoid disappointment, we advise that you do try to order before these dates:

UK Mainland 

  • Standard Delivery (2-5 working days) and Free Delivery (orders over $26.35) - Wednesday 18th December 2019
  • Next Day Delivery – before 2pm on Friday 20th 2019
  • Saturday Delivery - before 2pm on Friday 20th 2019
  • Sunday Delivery - before 2pm on Friday 20th 2019

Non UK Mainland

For those of you who live elsewhere in the UK remember that some postcodes work on a 2-day delivery if you select the Next Day Delivery option. So if you live in any of the postcodes listed below, just order by2pm on Thursday 19th December for guaranteed Christmas Delivery or allow a couple of extra days on the Standard Delivery option.

  • Scottish Highlands: FK17-99, G83, IV1-28, IV33-39, KW, PA21-33, PA35-40, PH18-26, PH30, PH31-42
  • Scottish Islands: HS1-9, IV40-51, IV55-56, KA27, KA28, KW15-17, PA20, PA34, PA41-48, PA60-78, PH42-44, ZE1-3
  • All Aberdeen postcodes
  • Northern Ireland: All BT
  • Isle of Man: All IM
  • Channel Islands: All JE, all GY


If you are based outside of the UK, the estimated number of business days for delivery is displayed next to each shipping method at checkout or you can use the dates below as a guide: 

  • Africa, Asia, Central and South America, Far East and Middle East – Monday 9th December
  • Cyprus and Malta – Tuesday 10th December
  • Eastern Europe (excluding Czech Republic, Poland and Slovakia) - Wednesday 12th December
  • Airmail to static HM Forces – Friday 13th December
  • Canada, Czech Republic, Finland, Italy, Poland, Sweden and USA – Saturday 14th December
  • Austria, Denmark, Germany, Iceland, Netherlands, Norway, Portugal, Slovakia, Switzerland - Monday 16th December
  • Belgium, France, Ireland and Luxembourg – Wednesday 18th December


Delivery Costs

 We offer FREE UK DELIVERY on orders over $26.35! Some restrictions apply, postcodes where we are unable to offer free delivery usually for orders weighing over 2 kilograms:

All Northern Ireland: BT0 - BT99 .

Channel Islands, Isle of Man: GY0 - GY99, IM0 - IM99, JE0 - JE99, TR21 - TR25.

Scottish Highlands and Islands: FK17 - FK99, G83, HS1 - HS9, IV40 - IV54, IV55 - IV56, IV1 - IV28, IV33 - IV39, IV63, KA27, KA28, KW1 - KW17, PA21 - PA33, PA35 - PA40, PA20, PA34, PA41 - PA49, PA60 - PA78, PH42 - PH44, PH18 - PH26, PH30, PH31 - PH42, ZE1 - ZE3.

The maximum UK mainland standard service delivery charge is $3.89 per order for any number of items.

No matter the weight or size of your parcel you will never pay more than $3.89 for standard delivery, which is a 2-5 working day service. 

Next Day Delivery now only $6.52 - Free on orders over $65.88!

We are now offering FREE NEXT DAY DELIVERY on orders over $65.88(Monday to Friday - UK Mainland customers only excludes Bank Holidays*). Orders placed before 2pm Monday to Friday will be delivered the next working day. Orders placed after 2pm Monday to Friday will be delivered within two working days. Orders placed after 2pm on a Friday, and all day Saturday and Sunday will be delivered the following Tuesday. Orders placed on a Bank Holiday will be processed the next working day. Next working day delivery can be selected at the checkout page if available to your delivery address.

* The following postcodes are excluded from next day delivery, if this option is selected at checkout, delivery to these areas will take a minimum of two working days:

  • Aberdeen - AB
  • Perth DD8-11
  • Shetland & Orkney - KW15-17; ZE1-99
  • Channel Islands - All Channel Island postcodes
  • Oban - PA61; 77-78; PA62-72; 74-75; PA73; 76; HS9-99; PH36-39; PH40-41; PA80; PH41-2; PH42-44
  • Kilmarnock - KA27-28; HS1-8
  • Inverness - IV41-51; 55-56; IV1-32; 36-40; 52-54; 63; AB37-38; 55-56; PH19-26; 30-35; KW1-14
  • BFPO - BFPO 01 - BFPO 999
  • Isle of Man - IM1-99
  • Isle of Wight - PO30 - PO41
  • Scilly Isles TR21-25
  • N.Ireland BT1-99

If week days aren’t convenient for you, we also offer a Saturday Delivery Service for $9.16. Orders must be placed before 2pm on a Friday and the appropriate delivery option must be selected at checkout.

International Deliveries

Deliveries to addresses outside of the UK will be sent by Airmail or one of our couriers. Delivery costs are calculated automatically when items are added to your shopping basket, which are based upon the weight of the total order and are dependant on which country the goods are being delivered to. This is why we are able to offer you the best possible delivery rates!

In rare cases, there may be additional courier surcharges to pay for some bulky non-UK orders, and we will contact you directly by email should this be the case.

Please note, if a parcel is refused, this may incur charges.

Delivery Addresses

We can deliver to either your home or work address, whichever is most convenient to you. As the majority of orders that we ship require a signature upon delivery, please try to provide us with a delivery address where goods can be signed for. If we are delivering to an address which is not the credit card holders billing address, please provide us with the relevant information to verify your details, particularly a telephone number that we can contact you on.

When will I get my goods?

We aim to dispatch your goods within 24 hours of payment. 

For UK customers, standard delivery service orders ($3.89 for any number of items) will take between 2 and 5 working days to arrive. For Next Day deliveries, orders placed before 2pm Monday to Friday will be delivered the next working day (see above for further information on next day deliveries)

If you are based in the UK we will deliver your order to you using Royal Mail, DPD, Hermes or Yodel. This is dependant upon the weight and size of your order. 

If your order is being delivered by courier then the delivery usually requires a signature. If you are not in when the driver arrives, they will leave a card with local depot information and your consignment details on, the order will then be returned to your local depot. You then have two working days to contact them to either arrange a re-delivery or arrange for collection from your local depot. If you fail to contact them within this timescale then your order will automatically be returned to us at and a handling charge will be incurred. If this is the case, we can arrange to have your order re-delivered to you but this will incur an additional shipping charge. If your parcel is being delivered by Royal Mail or Hermes, then they may deliver your parcel to a neighbour.

Two delivery attempts by the courier are covered by the delivery cost charged on your order. However, you have the option of collecting your order from the depot for no additional cost, though may incur a 24 hour delay with the courier. You will need to contact your local depot to arrange this. 

For customers based in Europe (including the Republic of Ireland), we ship most orders by Airmail and goods should be received within 5 to 10 working days of your order.

For customers based in the USA, Canada, Australia, New Zealand and other worldwide addresses, most orders are shipped by Airmail and goods should be received within 7 to 14 working days of your order.

Generally items bought from are in-stock and available for immediate delivery. However, on the rare occasions when we are out of stock of an item you will be notified by email and will be given the option to either cancel your order for a full refund, or provided with an appropriate and acceptable delivery timescale.

Happy Shopping!